1.1 WARRANTY PERIOD
Trade Air System, Ltd. (“The Company” or collectively “Trade Air”) to offer one-year replacement warranty service to the product commencing from the date of purchase invoice and will offer paid maintenance service and/or maintenance scheme when service are beyond the said warranty period.
Trade Air shall not be liable for any direct or indirect loss or damage to any person or property, whatsoever caused arising from improper use, or any stoppage, breakdown or failure of the product.
1.3 OUTLYING ISLANDS / REMOTE AREA / RESTRICTED AREA / MACAU CUSTOMERS
Travelling surcharge will be levied if service is required at Hong Kong outlying islands, remote area or Macau (excluding Tung Chung Centre).In case workshop repair service is needed, customers is responsible to deliver the product to our service centre or any place in urban area and to pick up the repaired product from the same location.
2.1 WARRANTY REGISTRATION CARD
The company’s Warranty Registration Card is valid only in Hong Kong and Macau. Customer is required to present Warranty Registration Card together with the official purchase invoice issued by the dealers to our technician to verification when service is required, otherwise repair service will be on chargeable basis. Warranty Registration Card is valid only if the model is stated as the same as the official purchase invoice. Any other warranty card issued by other parties will not be accepted by Trade Air. The product Warranty Registration is valid only when all item on the Warranty Registration card are properly registered via official online registration / email / fax / mail within 30 days from the date of purchase.
2.2 SERIAL / LOT NUMBER
Customer shall not alter the serial / lot number of the product. The Warranty Registration Card is void if the serial / lot number on the product does not match with that stated on the Warranty Registration Card (if applicable).
2.3 WARRANTY SERVICE
For any defect which in our opinion is caused under normal use. Trade Air will replace with an identical new product within the one-year replacement warranty period, excluding the chargeable items listed below. Any defective items which has been replaced shall become the property of Trade Air.
2.4 MAINTENANCE SERVICE AND EXTENDED MAINTENANCE SCHEME
The company and/or Trade Air may notify you about the maintenance service and/or extended maintenance scheme of the product.
Warranty Service does not cover the following items. Additional charges shall be levied if service are required :
3.1 Repair or replacement of body shell, surface panel, label, accessories, rectification panel, lamp, turbine, duct adapter, appearance for the product.
3.2 The product has been explicitly or implicitly modified, tempered with, altered or repaired in any way by persons other than technician of Trade Air.
3.3 The product has been damaged through misuse, negligence, power interruption or abnormal voltage input, accident, natural calamities, or due to ingress of insects, foreign matters or liquid, corrosion or external factors.
3.4 The normal operation of the product is affected by improper installation of the product.
3.5 Removal and/or reinstatement of any decorations or facilities hindering the service work of the product.
3.6 The domestic model of the product is used for industrial or commercial purpose.
4）ENGLISH / CHINESE VERSION
In case there is any inconsistency or conflict between English version and Chinese version of the Terms and Conditions, the Chinese version shall prevail.
The governing version of the Terms and Condition is on the online Warranty Registration Card and shall prevail when there is inconsistency between the online version and the printed version.
All Terms and Conditions stated are subject to change without notice. The company retains final deciding authority in case of dispute.
7） CONTRACTS (RIGHTS OF THIRD PARTIES) ORDINANCE (CAP.623)
Nothing in the Warranty Registration Card confers or purports to confer on any third party any benefit or any right pursuant to the Contracts (Right of Third Parties) Ordinance (Cap.623) to enforce any term of the Warranty Registration Card